RESERVED SPACES AND SEATS – WHEELCHAIR ACCESS
Several seats are set aside in each show venue for people who use wheelchairs. For access, you need to obtain special tickets at the Place des Arts box office wicket or by telephone at 514 842-2112 (or toll free at 1 866 842-2112). Simply specify that you need a ticket for a person who uses a wheelchair.
COMPANION
An event provider may offer free access to the companion of a guest with a Tourist and Leisure Companion Sticker (TCLS) or Access2 card. If it is approved by the event provider, this offer is valid on presentation of the TCLS or Access2 card. To check availability of this offer, please contact the box office at 514-842-2112 or 1866-842-2112.
ACCESS RAMPS
The two main entrances (1600 rue Saint-Urbain and 175 rue Sainte-Catherine) are equipped with ramps and drop-off areas, outdoors and indoors, to facilitate access for people with reduced mobility or who use wheelchairs.
PARKING
People with reduced mobility have access to a number of reserved indoor parking spaces at Place des Arts. Learn more at the parking attendant’s box or reserve your space by calling 514 842-2112.
Accessible parking spaces for people with reduced mobility can be found easily on all three levels of the P-1 parking lot. They are located close to an elevator that leads to the venue entrance. Other spaces are located in section P of the P-2 parking lot on the same floor as the main lobby leading to the show venues.
GETTING AROUND INSIDE PLACE DES ARTS
BORROWING A WHEELCHAIR
If you need a wheelchair to facilitate your moving around inside Place des Arts, visit the central security station near the rue Saint-Urbain entrance, or the entrance to Maison symphonique if you are attending a show there. Please note we have a limited number of wheelchairs.
MOBILITY ASSISTANCE INSIDE THE VENUES
During show times, a customer service representative is specially assigned to assisting people with reduced mobility. To obtain assistance, simply come to the show venue entrance.
FOR PEOPLE OF LARGER SIZES
People of larger sizes can be seated more comfortably by reserving an adapted seat. All our show venues are equipped with them, and you can reserve one through the Place des Arts box office, by telephone or at the wicket only; it is not possible to reserve this type of seat online. You can also make a request when you arrive at the venue the day of the , though availability is not guaranteed. Please note that we have a limited number of these seats.
GUIDE DOGS
Certified guide dogs are welcome on site. When you purchase your tickets, contact the Place des Arts box office to make sure you are given appropriate seating in the venue.
PEOPLE WHO ARE HEARING-IMPAIRED
All venues at Place des Arts are equipped with an audio system that enables people who are hearing-impaired to tune in to the show’s signal. Simply bring your portable radio or music device with headphones and tune in to the dedicated frequency for your show venue:
BOOSTER SEATS FOR CHILDREN
Booster seats are available for children at Salle Wilfrid-Pelletier and Théâtre Maisonneuve. Just ask a member of our staff.